For Your Protection - internet Security Q & A

EBNA Bank takes security over the Internet seriously, and has applied a wide range of security technology and methods to protect the interaction between you and the Bank.
The following are features that EBNA Bank uses to increase its security:

SECURE CONNECTION & FIREWALLS

As soon as you start the login process to EBNA eBanking, a secured connection is established between the EBNA eBanking server and your computer, based on the Secure Socket Layer (SSL) technology. This technology is widely used by financial institutions, and encodes the data that is exchanged between your computer and EBNA Bank This encoding, or scrambling, of data is referred to as encryption, and EBNA Bank requires browsers that support a minimum of 128-bit encryption technology.

You can see that encryption is switched on in Microsoft Internet Explorer when a small yellow “closed lock” icon which appears in the bottom right hand-side of your browser.

EBNA eBanking is also protected by firewalls, which are special combinations of software and computers, designed to prevent unauthorized access to your account details via the Internet.

YOUR PERSONAL USER ID AND PASSWORD

Your password and login ID are intended to provide security against unauthorized entry and access to your accounts.

We have established “strong password” criteria. Your password must utilize both upper and lower case alpha and numeric characters for security purposes. Your password should not be associated with any commonly known personal identification, such as social security numbers, address, date of birth, names of children, and should be memorized rather than written down.

WE DO CARE ABOUT YOUR SECURITY & PRIVACY

If you have any questions or if you need more information regarding security, please call us at (305) 648-8800 or write to us at:
EBNA Bank
Attn: eBanking Security
WILLEMSTAD - CURAÇAO
NETHERLANDS ANTILLES
Phone: 5999 - 4619186
                       4619187
Fax: 5999 - 4656811
E-mail bank@ebnanv.com